Shipping policy
All in-stock items are usually shipped within 3 business days. All orders will be processed within 24-48 hours, (Unless ordered on weekend it will be processed on next business day). Any items still in transit to the boutique will ship out as soon as they arrive onsite.
Shipping Methods
The majority of orders will be shipped via UPS Ground. Their days of operation are Monday through Saturday, with the exception of observed holidays. You can view the holiday schedule for UPS, here.
Products will be shipped to an address designated by the customer upon checkout.
CUSTOMERS should have a secure and safe place for delivery of their orders or they need to select “signature required” shipping. We are not responsible for porch theft, addresses incorrectly entered by the customer, or packages that go missing after their delivery is confirmed by the courier.
Returned packages will be charged a $5 fee plus the cost of postage to resend the package.
D & D Jewelry Boutique is not responsible for circumstances delaying your delivery outside of our control, such as a strike, natural disaster, post office delays or severe winter storm.
Once your package has been scanned as received by USPS, it is out of our hands.
D & D Jewelry Boutique does not have any control over packages lost by USPS, delays or missing items. If you feel your order is delayed, please contact USPS directly with your tracking number to check on the status of your package or to file a claim for a missing package.
Any items lost or damaged in transit are not the responsibility of D & D Jewelry Boutique and you would need to direct any inquiries and complaints directly to USPS.com or your local post office.
If your package goes missing or is exceptionally delayed in transit, please submit a claim at USPS.com or at your local post office.
Also, delivery scans might be inaccurate which is an issue with the UPSP, not our site.
